# FAQ

# How does a subscription work

There are 4 monthly payment plans, each subscription plan will have a different credit, each time the API is called/generated PDF will consume the credit, and the remaining credit of the month will be cleared. If it is not enough, you can upgrade the subscription plan

Of course, you can use it for free, each account has 7200 credits, 2 hours of free use, and unlimited concurrency.

# Billing & Refund

You can apply for a refund for free within 7 days, you can cancel the subscription at any time, the credit that has been consumed will not be refunded, and the subscription service is provided through Paypal, which is safe and reliable.

# What's credit

1 credit = 1 second , Which means the cost of calling browserlify with the api, and the usage time of each concurrent use will be accumulated. If there are 10 concurrent users who use the service for 20 seconds each, it is 200 credit usage.

# What if I run out of credit

It's very simple, just upgrade to the next package, you can enjoy more discounts, the more you use, the more discounts

# GDPR compliant

YES!

# Where do you store your data

We do not store any of your data. But there is an exception when you submit the task with asurl, the task result will be stored on the S3(AWS S3)/COS(TencentCloud object storage) in US-West, and it will be automatically deleted after 48 hours, this is a temporary storage.

Web scraping is legal if you scrape data publicly available on the internet. But you should avoid scraping personal data or intellectual property.

# How do I get help

Any questions can contact us via: hello@browserlify.com